Automations
Chatbots & Workflows That Scale With You
Save time and resources by automating repetitive tasks, messages, and entire customer journeys with our powerful yet easy-to-use automation platform.
Key Features
Everything you need to succeed with Automations
AI-Powered Chatbots
Create intelligent conversational agents that understand customer intent
Visual Flow Builder
Design complex workflows with our intuitive drag-and-drop interface
Scheduled Messages
Set up timed messages and follow-ups based on customer actions
Template Library
Choose from pre-built automation templates for common business scenarios
Conditional Logic
Create smart, branching workflows that adapt to customer responses
Integration Triggers
Initiate workflows from events in your CRM, e-commerce, or other systems
See it in action
Get a glimpse of how Automations works
Why choose Automations
Benefits that make a real difference for your business
24/7 Customer Service
Provide instant responses to common questions at any time of day
60% Cost Reduction
Lower support costs by automating routine inquiries and tasks
Consistent Experience
Deliver the same high-quality service to every customer, every time
Scale Effortlessly
Handle thousands of simultaneous conversations without adding staff
Faster Lead Qualification
Automatically qualify leads and route them to the right team members
Happier Human Agents
Free your team from repetitive tasks to focus on complex issues
Connects with your tech stack
Trigger automations from and send data to your business systems
"WhatsEase's automation platform cut our response time from hours to seconds. We've automated 70% of customer inquiries, freeing our support team to handle complex cases and provide a more personalized service where it matters most."
Alex Rodriguez
Head of Customer Experience, TechNova Solutions
Frequently Asked Questions
Everything you need to know about Automations
Do I need coding knowledge to create automations?
Not at all. WhatsEase visual flow builder uses an intuitive drag-and-drop interface that requires no coding. For advanced users, we do offer custom script actions for maximum flexibility, but they are entirely optional.
How intelligent are the AI chatbots?
WhatsEase chatbots use advanced natural language processing to understand customer intent, even when questions are phrased differently. They can be trained on your specific business knowledge and continuously improve through machine learning from conversations.
Can automations handle complex customer journeys?
Absolutely. Our workflow builder supports conditional branching, variables, data lookups, and integration with external systems. This allows you to create sophisticated automation flows that can handle complex business logic and personalized customer journeys.
How do automations hand off to human agents?
WhatsEase provides seamless handover when automation cant resolve an inquiry. The system can transfer based on specific triggers, customer request, or sentiment detection. Human agents receive the full conversation history and context for a smooth transition.
Ready to automate your customer communications?
Join thousands of businesses saving time and delivering better customer experiences with WhatsEase automations.